Return & Exchange Policy

 

Refund policy

Q: What is your Return Policy? 

A:  The product must be unused and must be in the original packaging.

- Return only valid in case if you received a defected/faulty product, but “Change of Mind” is not acceptable. You can ask for return and claim within 2 days.

- No Return, No Exchange, and No “First Check Then Pay” on DISCOUNTED / SALE items.

- The procedure of return is very simple, send us back that product to our address through any courier logistics (Blue Ex courier, M&P, Leopard, or TCS), after receiving the product our customer service department will contact you for your Bank Account details or Easy paisa details.
 
Q : What's you Exchange Policy ?

A : We attached the size chart and size guide with each product’s details with named “SIZE CHART”, first check your size before asking for size exchange or before placing an order.

- The exchange will be processed in 7 days.

- In size exchange delivery charges Rs.330/- will apply.for both sides 

- The customer will bear the delivery charges as well while sending us back to us.

- If you received the product ,and product is defected, so NO CHARGES will apply, you can get a refund, or you can exchange with the other product as well without any cost. change of mind is not Applicable. 

  • For size exchange, you just have to send us back to our address through any courier (Call courier, Pakistan Post, M&P, Leopard, or TCS) delivery charges will be bear by the customer.

Q : What is your Order cancellation policy? 

A : Once order is made on website and confirmed on call as well then it can not be cancelled. 

 

Q: What is your Order delivery time 

A : Standard delivery time is 3-6 business days, for Urgent Delivery contact on our WhatsApp number 0319-2400019